Our Patented Online Patient-Pay Solution helps patients resolve their healthcare bills with respect, dignity and confidentiality.
Rising co-pays are making patients responsible for a greater portion of a healthcare providers revenue cycle and the timely collection of these self-pay balances is a priority to reduce A/R days and increase cash flow.
Collecting unpaid balances is a consistent challenge for healthcare organizations of all shapes and sizes and it is essential you manage this process quickly and efficiently while maintaining the provider-patient relationship.
PatientPayPort ® is an online, user‐friendly service for patients to settle their account balances from the convenience of their own home, at a time that best fits their schedule.
Studies have indicated that 84% of your patients have access to a computer, 85% of them prefer to resolve their account online and 65% of those who go online, actually settle their account with you.
Online Access
Resolve Online
Settle Account
As a result, PatientPayPort ® can reduce collection costs significantly through automation and will have an immediate effect on cash flow.
Just as important, our solutions unique interaction with users is non-confrontational, maintaining goodwill and strengthening your long term relationship with your patient.
Benefits and Features
- Supports and strengthens the patient relationship
- Patient operated and controlled
- Personalized branding with links from your own website
- Reduces labor and overhead costs while increasing cash flow
- Multi language capability
- All done online, 24/7/365, with payments going directly to your bank account.
-
Many options available to settle online.
- Pay now in full
- Pay a discounted amount
- Set up a payment plan
- Negotiate a settlement
- Send an email offer to resolve